Privacy Policy

Companies are required by the Commonwealth Privacy Act 1988 and common law to treat any information submitted by the general public as secret. Cirkall recognises this requirement and takes its obligation to safeguard the security, privacy, and accuracy of personal information extremely seriously.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a booking from www.cirkall.com (the “Site”).

Personal Information we collect

• When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

• We collect Device Information using the following technologies:

  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

• We collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”

• When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

• All this information is stored on a secure database.

How do we use your personal information?

• We use the Order Information that we collect generally to fulfill any bookings placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you;

• We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

• A maximum of 25% of the deliverables can be considered private, the rest may be uploaded on Cirkall’s media.

Sharing your personal information

• We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Data retention

• When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

• We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

• For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us.